Support

Everything you need to know before and after ordering from CHOZ3N.

How long does shipping take?

Standard shipping usually takes 5–8 business days. Express shipping usually takes 2–3 business days. Delivery estimates can vary by destination and carrier conditions.

Do you offer free shipping?

Yes. Free standard shipping is available on every U.S. order with no minimum purchase. Express options and any charges are shown at checkout.

How do I track my order?

Tracking information and delivery updates are sent by email once your order ships. Please double-check your shipping address before placing your order.

What is the return policy?

Eligible returns are accepted within 30 days of delivery. Items must be unworn, unwashed, and in their original condition. Items marked final sale are not eligible.

How do I start a return?

Use the Contact page and include your order number. Please wait for return instructions before sending anything back. Approved refunds are returned to the original payment method after the item is received and reviewed.

How do CHOZ3N pieces fit?

Fit varies by silhouette. Check the Size & Fit details and size guide on each product page before selecting your size.

Are matching pieces sold as a set?

Coordinated tops and bottoms are sold separately unless the product page specifically states otherwise. Shop Matching Pieces to build the full look in your preferred size for each piece.