Refund policy

RETURNS

We accept eligible returns within 30 days of delivery. Items must be unworn, unwashed, and in their original condition. Sale items marked final sale are not eligible for return.

STARTING A RETURN

To request a return, contact CHOZ3N using the contact details provided with your order and include your order number. Please wait for return instructions before sending an item back.

REFUNDS

Once a return is received and reviewed, approved refunds are issued to the original payment method. Processing time may vary by bank or payment provider.

DAMAGED OR INCORRECT ITEMS

If your order arrives damaged or you receive the wrong item, contact CHOZ3N with your order number and clear photos so the issue can be reviewed.